"Pros: Location Easy check in Size of apartment and warmth of apartment Comfy beds Cons: No toaster. Needs to have more utensils. No corkscrew, bottle opener or frying spatula" ~Diane

"My husband and I were in Krakow April 23 to 27, 2009, and wanted to stay at the Ibis, but since there was no room, they recommended the Kossak. And are we glad they did that!! This new hotel is beautiful, clean, and with wonderful service. All the staff spoke English. The room we got was on the fifth floor and had a great view of the Wawel Castle and the Vistula River. The restaurant (Percheron) served a good, tasty breakfast. We did not have dinner there as we wanted to try the many different restaurants. The room itself was very modern and impeccable. Bed was good and firm. One problem is the strange pillows - one is very large size and the other very small size. We could never figure out what to do as neither one fit the purpose. The air conditioning worked wonderfully. The water pressure was good, and the temperature hot. The toiletries were of good quality, but the housekeeper was on to me and my usual habit of collecting them; she did not replace all those little bottles I had kept hidden in my suitcase. There is a large Jubilat supermarket in the same block, which made it handy when wanting to purchase candy or chocolate or something to munch on in the room. The location cannot be beat! We walked around and found the Stare Miasto in no time. We plan to visit Krakow again and will definitely stay at the Kossak. Thank you for your hospitality." ~Octavia Hathaway, Seattle Washington USA

"Pros: The apartment was close to the river and castle, and a gentle stroll from the Old Town. Good location and good transport links. Clean and with washing machine, basic kitchen facilities which met our needs to prepare simple meals. Friendly staff replied to messages very promptly. Great value for what we paid. Cons: Maybe better for a couple than for 3- the "bedroom" was a part of an open plan area partially sectioned off by transparent panes. Insufficient plates/ bowls (we had to buy more from the local supermarket) and only 2 chairs although we were a group of 3. We asked for an extra chair but were informed this was not possible. But that didn't detract from our trip- the apartment was fine for our needs and these were minor inconveniences. Would stay there again without hesitation." ~R