"Pros: Things we like:
1. Facilities, amenities, available activities.
2. Safety & Security
Cons: Issues during our stay:
1. Rooms had odor. It was advertised as 5 Star Hotel, and this type of Odor in 5 Start, not expected. Perhaps, Air Freshener could have been used, which was not.
2. A 5 Star rated Hotel should provide clean towels. Everyday, we found Towels were pretty dirty. Also, the linens were not changed our entire stay (3 Nights). This should not be the case for a 5 Star Hotel.
3. Food was fresh, but taste was below average. Before our stay at this Hotel, we were at Grand Sylhet Hotel. Food price was quite high at Momo Inn, compare to Grand Sylhet Hotel. However, in terms of food quality & taste, Momo Inn is way behind than Grand Sylhet Hotel.
4. Reception Desk Employees were pretty rude (less smiley/welcoming) other than one person (Firoz)." ~Abdullah
"Pros: Good position
Kindly staff
They orginized me tours with private car and driver to go visit rhe archeological sites around.
Very goid experience" ~Denis
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