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Since the beginning of our website, our customers have made over 600,000 hotel reservations in Poland and abroad, which resulted in over 750,000 room nights sold. These numbers are significantly increased daily thanks to our customer’s loyalty and confidence.
That is how many satisfied customers we have. So many people have trusted and benefited from our services. We have a large and active group of regular customers for whom we have become a reliable partner and a permanent supplier of hotel services.
Our customers can choose from more than 270,000 different types of accommodation all over the world. We have the best deals to suit all budgets and requirements. If there is a place you want to go, and there is a hotel, you will most certainly find a deal with us.
We encourage our users to share their impressions of their stay, and thus help the rest of our customers make the best choice and right decision. What is very important is by ensuring the reliability and credibility of the comments; we present only the opinions of customers who actually stayed in a given hotel. Our customers will find positive feedback as well as those that are less flattering.
By booking a hotel through us, our customers get the guarantee that the price which we present is final. There are no surprises along the way! We also guarantee secure transactions and personal data. Our portal, Hotele.pl is managed by eTravel S.A., company owned by the Capital Group Netmedia S.A. which is listed on the Warsaw Stock Exchange since 2006. We guarantee the security of your personal information that is necessary for us to implement the service. The security of the customer’s information is additional secured by eCard S.A., a recognized brand in the market for online payments.
For our customer’s convenience, we enable to make their payment at the hotel.
Most of our offers have the possibility of free cancellation, and thus is subject to a full reimbursement of costs incurred by the customer’s reservation. The terms of such deals are always transparent and it is always stated if the option for a free cancelation is not possible.