"Pros: I like the garden, waiters, view and sent a taxi driver.
Cons: Why were they writing in French when they knew I am English? Pool was freezing not warm for excersize. The instructor never showed up for tzbeten excersize. Spa staff were b*tches plus someone tried to come in my room while I was half naked knowing full well my room was vacant. Couldnt book spa and when I got the booking via the receptionist I was left with no instructions. Left me in the hammam for 15 mins when I didn't know which soap and glove to use. I called them and they ignored me 4 times. Washed me while I was naked! Glove had a hole in it. Hygiene was non existent. Massueuse lady pretended she didn't understand Arabic so that she can ignore me. I asked the receptionist of she understood Arabic and she said yes she understands. At this point they tried to get me to pay early when I haven't finished the Mani pedi. Don't book and Mani pedi as they don't comprehend what a buffer is. Lady said she won't do my pedi as she doesn't have time? But has time to bonjour the white Europeans with instructions and friendly smile. I didn't have body lotion and manager was giving me her own body lotion Why book tennis when the teacher was not available. Falsely advertised horse riding which is only for club members. They still have MOUNTAIN bikes falsely advertised. Highly unprofessional and I didn't get anything that I chose the hotel for 😡. I complained to be manager and apparently this is the first complaint. I don't think they read their reviews as the bathroom still has decay on it when I arrived 🤢🤮 completely outdated decor." ~Iesha
"Pros: The interior is amazing. The owner put on the heating in our room before arrival. Good beds. We ended up staying a night extra because it was such a pleasant stay. Be prepared to eat a lot, they serve you big portions and everything is homemade (even the ice cream!)
Cons: Nothing" ~Nele
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