"Pros: room had a lot of natural light and was quiet despite being in the center of town which can normally be loud with street noise. It was clean and roomy Cons: No plaque with wifi instructions/ password and instructions how to use gas stove - had email with a link but would have been nice to have that print out in unit. Stove stays lit if and when you place the pan or pot on the burner! nice safety measure. The cleaning lady was there when I arrived and I arrived at the time I said I would. I was able to drop off my suitcase but it would have been better to have had it cleaned in advance of my arrival not at my arrival. Had an issue with the hot and cold water not being regulated very well in apartment. It wasn't able to be repaired fully while there but owner made accommodations for me." ~Joanna

"Zalety: Świetna lokalizacja i dobre skomunikowanie z ważnymi punktami na mapie Warszawy. Ładny wystrój wnętrza i wygodne łóżko. Wady: W obiekcie było dosyć zimno :( Zasłonka od prysznica była zepsuta." ~Aleksandra

"Pros: Location was great. Quiet apartment. Reasonably well equipped. Oldish furniture that shows how people lived. Was a nice experience. I would return. Cons: First and foremost the bed. Sleeping on springs. Old or worn down cheap ikea mattress. Had to move to sleep on sofa in living room. Also did not like customer service. They were non responsive and dismissive. It's run by a company rather than a home owner. This impacts quality of service for the worst. Less accommodating, less flexible. It's not their home. Cleaning in kitchen could be improved. And yet, even with these shortcomings, the pluses of this property outweigh the minuses UPDATE. As indication of the problematic nature of customer service, here is a followup. They emailed me (on email; not using booking platform) promising a voucher for next time, if I wrote a positive review. This is in and of itself an unscrupulous practice, because it undermines the authenticity of the review process. I told them I also had criticism. They said that was fine. The review score by booking was 8 and I had good things to day. however, they took offence to my dissatisfaction with their service and declared they would not provide the promised voucher. This is precisely the kind of issue you get with a company, or with this company, and confirms my earlier review. The same agent who wrote apologetically about my posted review is the one who refused all possible solutions to the problem of the bad bed. Later trips in Poland with private hosts, after the Warsaw trip, showed a high standard of service and care, and responsiveness. I have learned my lesson to prefer working with private hosts. I think the difference is that private hosts care about the apartments, which are theirs, and about customer relations. A service center, staffed by young adults, working on shifts, cannot provide the same level of care." ~Alon

"Pros: The bathroom was ok, kitchen ok as well Cons: the curtain should be more bigger, a lot of sun coming in the room in mornings. also a lot of noise due to big avenue located near." ~Giannis