"Pros: Sapa itself is a jewel in the Vietnam touristic crown. This hotel is a hidden jewel in the pile of Sapa hotels. I will not describe things such as quality of a breakfast or tidiness of rooms, it is roughly the same across many hotels in Vietnam and it is pretty high. However, there is something special about this one. This hotel, despite very average look from the outside and modest look of the hotel interior is unique in its way. It is very conveniently located on the mountain slope, making it bigger inside than it looks from outside. The restaurant, the pool and the verandah on the 7th floor are actually outside of the hotel. The pool is big enough and nicely placed so you can enjoy the mountain views while quietly sipping your glass of whiskey. The infinity pool with the mountain view is a thing that will make you cry and you will not want to leave this beautiful ever-changing picture. The restaurant is well designed and has great view. The verandah or the area next to the pool is not used by anybody so you can conveniently start a party there, nobody will bother you, especially at the late time. When I say a party I don't mean a loud disco party. Just a relatively quiet convention with fruits, wine and laugh. They have best rooms - 8x and 9x, which are located on the same mountain slope. They are "Two-Bedroom Suite". These are pretty isolated from anything else, have great view and they are close to all these nice things such as restaurant and the pool. Feels like you live in this hotel alone. So if you have money, simply order one of these, you won't be disappointed. Service. What I would like to notice is extreme helpfulness of the girl on the reception. Sorry, I forgot her name, but she was very useful and helpful. Always polite, always knowing, always on our side. She helped us with many things such as ordering tickets to various places, transport and organizing all of this. Cons: We went to buy a couple of cans of Saigon beer to the restaurant in the evening and found that because we pay by Visa all purchases are "taxed" by 8% so called "calculation tax". I mean that Visa purchases cost 3% more than cash, which is understandable, but what made us pissed off is that the fact that someone from hotel staff has to multiply the price of beer to 1.03 immediately raised the its price 8% further. Just BYO drinks. Also, one card for families is not enough. Parents go to pool, kids to visit each other, more than one cards is necessary." ~Andrew