"Pros: Comfortable Cons: Location" ~May

"Pros: I had a wonderful experience at InterContinental Hanoi Westlake. From the moment I arrived, the hospitality was exceptional — the staff were warm, professional, and always willing to assist with a smile. The location is truly remarkable, set peacefully on the serene West Lake yet still close to the city's vibrant Old Quarter and major attractions. The rooms were spacious, clean, and elegantly designed, with beautiful lake views that added a relaxing touch to the stay. Dining options were impressive, offering a range of local and international cuisine in a refined setting. I particularly appreciated the attention to detail and the high standard of service throughout the hotel. Overall, InterContinental Hanoi Westlake exceeded my expectations. I highly recommend it to anyone visiting Hanoi who values comfort, excellent service, and a picturesque setting. Cons: None." ~Ali