Capella Hanoi

Accomodation

Capella Hanoi features a fitness centre, shared lounge, a terrace and bar in Hanoi. This 5-star hotel features a spa experience, with its indoor pool and sauna. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel, all rooms are fitted with a balcony. Selected rooms will provide you with a kitchen with a minibar. A buffet breakfast is available every morning at Capella Hanoi. At the accommodation you will find a restaurant serving American, Japanese and Vietnamese cuisine. Vegetarian, dairy-free and halal options can also be requested. Popular points of interest near Capella Hanoi include Hanoi Opera House, Trang Tien Plaza and Thang Long Water Puppet Theater. The nearest airport is Noi Bai International Airport, 24 km from the hotel.

Please inform Capella Hanoi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

WiFi is available in all areas and is free of charge.
Free public parking is possible at a location nearby (reservation is needed).
Pets are not allowed.
Children of any age are allowed. Children up to and including 5 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. Children from 6 years old to 11 years old stay for VND 680,000 per person per night when using an existing bed. Children from 6 years old to 11 years old stay for VND 1,984,500 per person per night when using an available extra bed. People 12 years old and over stay for VND 3,969,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Restaurant, Room service, Bar, 24-hour front desk, Sauna, Fitness centre, Terrace, Non-smoking rooms, Airport shuttle, Laundry, Dry cleaning, Family rooms, Breakfast in the room, Ironing service, Free parking, Internet services, Lift, Express check-in/check-out, Safety deposit box, Currency exchange, Spa and wellness centre, Massage, Packed lunches, Tour desk, Heating, Luggage storage, WiFi, Allergy-free room, Indoor pool, Free WiFi, Non-smoking throughout, Air conditioning, Snack bar, Indoor pool (all year), Concierge service, Private check-in/check-out, Shuttle service (free), Shuttle service (additional charge), Special diet menus (on request), Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Daily housekeeping, WiFi available in all areas, Board games/puzzles, Kid meals, Street parking, Heated pool, Salt-water pool, Wine/champagne, Fruits, Airport pick up, Airport drop off, Beauty Services, Facial treatments, Body treatments, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Fitness/spa locker rooms, Swimming pool, Shuttle service, Tour or class about local culture, Cooking class, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Invoice provided, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available