Signature Royal Halong Cruise

Accomodation

Signature Royal Cruise offers luxurious and elegant accommodation offering stunning views of the UNESCO World Heritage Site, Ha Long Bay and the beautiful Lan Ha Bay. It operates a 24-hour front desk and features an on-board restaurant. Offering spectacular views of the sea, air-conditioned rooms come with parquet flooring, a wardrobe, in-room safe, a flat-screen TV and minibar. The en suite bathroom includes shower facility, hairdryer and free toiletries. Bathrobes and slippers are also provided. At Signature Royal Cruise, guests can relax at the rooftop sun terrace or enjoy drinks at the bar. Fluently-conversed in Vietnamese and English, friendly staff can assist with luggage storage and ironing services. Vinashin Wharf is approximately 39 km from Cat Bi International Airport.

Please note that Cruise itineraries and schedule are subject to change due to weather, tide levels, governmental regulations and daily operations. In case of bad weather conditions and risks of storms, Halong Bay Port Authority might limit the possibilities of cruising and make final decision of cruise cancellation. In the event of foreboding storms, cancellation is informed prior to arrival date and guests do not travel to Ha Long, full refund is given to the guests. In case of cancellation on arrival day, or during the chosen itinerary, charge occurs based on the cruise's policy. Kindly contact the property for further details. === A 40% prepayment is required for bookings of 5 rooms or more to secure your reservation. The property will contact you for further payment details/instructions. === Transfer service (Pick up and drop off within Hanoi Old Quarter area only) is available at an extra charge. Rates for round-trip service in a shared bus are USD 40 per guest in a luxury bus. Guests who wish to utlise the service are expected to contact the property directly at least 2 days prior to arrival. You can use Special Requests box when booking, or the contact details found in your booking confirmation. === Advanced registration is compulsory by law. Please provide (using Special Requests) during booking all passport information (full name, gender, date of birth, nationality, passport number, Vietnam visa expiry date (if applicable) at least 24 hours before departure. The Cruise reserves right to cancel bookings of guests who are not showing up at port and present passport information before 12:00 noon on arrival date. === Room rates include 2 complimentary bottle of water per cabin daily. Other drinks or beverages will be charged according to the menu. Please note that full settlement of the total reservation is required at least 1 day before departure at the cruise office in cash or credit card (Visa or Master Card only) or via bank transfer. The property will contact you to provide payment instructions.

When booking more than 5 rooms, different policies and additional supplements may apply.
WiFi is available in public areas and is free of charge.
Private parking is possible on site (reservation is needed) and costs VND 60000 per day.
Pets are not allowed.
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 4 years old stay for free when using an existing bed. Children from 5 years old to 10 years old stay for VND 3,000,000 per person per night when using an existing bed. People no matter the age stay for 100% of the adult rate per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Restaurant, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Sauna, Terrace, Non-smoking rooms, Airport shuttle, Fishing, Business centre, Laundry, Dry cleaning, Family rooms, Breakfast in the room, Ironing service, Internet services, Safety deposit box, Currency exchange, Spa and wellness centre, Massage, Karaoke, Hot tub/Jacuzzi, BBQ facilities, Car hire, Tour desk, Luggage storage, WiFi, Free WiFi, Non-smoking throughout, Air conditioning, Snack bar, Sun terrace, Concierge service, Entertainment staff, Shuttle service (additional charge), Special diet menus (on request), Vending machine (drinks), Vending machine (snacks), Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Parking on site, Private parking, Open-air bath, Public Bath, Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Airport pick up, Airport drop off, Outdoor furniture, Picnic area, Outdoor fireplace, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Body treatments, Body scrub, Body wrap, Light therapy, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Massage chair, Shuttle service, Temporary art galleries, Pub crawls, Stand-up comedy, Movie nights, Themed dinner nights, Happy hour, Tour or class about local culture, Cooking class, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, Fire extinguishers, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Access to health care professionals, Face masks for guests available