"Pros: Amazing location, literally on top of some amazing rice fields. Away from the busy roads and immerse in nature. The staff on site was of tremendous help and very kind. The food served at breakfast/lunch and dinner was delicious. All locally sourced and freshly cooked. The room with beautiful view was spacious and with a lovely balcony and fancy shower. Cons: - we haven't been told you couldn't reach the facility with the car, we had to walk up hill under the sun because we got no answer from them when we tried to call. - on the list of facilities it mentions an "open air bath" which is actually not there. There is only and empty (not working) pool at the moment. - we haven't been told that we couldn't pay by card. After some discussion we had to pay in Euros at an exchange rate chosen by them (their bank as they said)." ~Damiano

"Pros: The retreat is in a beautiful remote location up in the hills - we were a family of 4 (2 adults, 2 teenage children) and the staff kindly provided two rooms next door to each other as we requested. We all enjoyed the lovely laid back atmosphere of the hotel, with staff who are incredibly helpful, delicious food for both breakfast, lunch and dinner and amazing swimming pools with gorgeous views of the valley. The rooms were incredibly clean, well laid out and with great views. We organised a half day walking trek from the hotel which i would definitely recommend - our guide Hien was fabulous! Ahead of our visit we asked if the hotel could organise us a driver from Hanoi airport and then back to Hanoi and this was organised brilliantly with no fuss and friendly helpful confirmations. The resort is also great value for money considering the high standard it provides - would definitely recommend! Cons: A fridge in the room would have been a welcome bonus!" ~Hulbert