"Pros: Price and availability. Cons: Location Property Outdated in mix match furniture Rotted out patio furniture Didn’t feel safe in the unit." ~Russell

"Pros: The location was ok. Would have preferred it closer to the ocean. Cons: Had issues getting the keys. Our confirmation was for a check in of 3:00 pm. I called and was told the check in was at 5:00 pm due to the person meeting us had a job and could not meet us until after work. They made an exception and got someone else to get us the key at 3:00 pm. When we got inside, the place smelled moldy and there was a big (looked like a giant cockroach) bug in the toilet someone had killed and thrown in there. We left to go get dinner and came back to find a few other bugs. After much consideration and thought, we decided we could not stay, so we left. I texted Russell and let him know. I also told him I should not have to pay for the cleaning fee, since we did not stay there. He basically told me there was not a problem with the island bugs and the place would have been better if they did not have to accommodate me to get in earlier than 5:00 pm." ~Donna

"Pros: The location was fantastic, right off a main road, but in a quiet neighborhood. The apartment was large, with a king sized bed in the main bedroom, a queen-sized bed in the living area along with a comfortable sectional sofa. The kitchen was small, but was kitted out with everything you needed -- new pots, pans, ample silverware, dishes, cups, drip coffee-maker, and electric kettle. There may have even been some appliances that we didn't find or use! We cooked our meals; if you have never used a propane stove, don't hesitate to ask for instructions (you need to self-light it). The property has a small swimming pool which we didn't use, but it was a nice touch. These apartments are in an older-style but all of the furnishings were new in the unit we rented. There are also 2 AC units (modified window ones) which were a tad noisy but since we had ceiling fans in the living and bedroom, we used those more than the AC units. We weren't in there for most of the day anyway since we came to go scuba diving. Also, Russ is a gracious host, he was understanding and sympathetic when we told him we were stuck in San Juan. Check in/out couldn't have been any easier - he showed up with the keys as soon as we got there and for check-out all we did was leave them inside and let him know. Personally we love renting an apartment, we like to source and prepare our meals, we appreciate the extra space -- we also had a nice balcony -- and we don't need maid service and things like that. If you're self-sufficient and like doing your own thing, renting an apartment from Red Awning is for you! Cons: Nothing -- we didn't have any issues -- we had plenty of hot water, towels, nice new bed sheets." ~Susan

"Pros: Russ, the manager was over the top helpful. Location was close to everything." ~Captain