"Pros: I arrived at the hotel quite late and quite tired. The check-in process took no more than five minutes and I was already in my room and passed out. I noticed that the shower cubicle was leaking water, which I reported to the gues relation the next day, the problem was solved within half an hour of checking in. The hotel was renovated a couple of years ago, the quality of the renovation is very good, everything looks great. The hotel is all inclusive for everyone at all times, so even if you want to eat at three o'clock in the morning, you can do it. There's no lunchbox for early morning departures, but that's probably something only those who want to complain would complain about. Most of the staff have been working in the hotel for over 10 years, they know everything, they know their guests who come year after year to this hotel. The staff is friendly, helpful and responsive. The guests are mostly from Scandinavia, Finland, Czech Republic and Poland and Germany, sometimes English was heard, but there were not very many British. The food in the restaurant is good quality, varied enough to not get bored during the week. Turkish tea is available 24x4. Drinking water is always available. The hotel has an absolutely gorgeous gym with very good and new equipment. I was pleasantly surprised to see a Concept 2 rowing machine there, which we had a memorable week with. It's rare to see it anywhere, and it's the best one yet. I would especially like to thank Melissa from guest relations for interesting conversations and help with issues resolving. What's around there I recommend climbing the mountain where the fortress is located. Not sure if a guided tour would make any sense. You can go up either on foot or by cable car. Cons: ---" ~Egor