"Pros: Good communication between Nurgul and myself. She sent me photos of our apartment before we got there. We have a lovely view of the sea from our balcony. She organised shuttle transfer from the airport to our hotel. We arrived after 10pm but Mehmet met us at the hotel and explained everything before chengiz took us to our apartment. We stayed in the Club Paradiso Hotel. Good food, facilities and entertainment in the evening. Mini disco for the kids 8.30-9.30 before the main entertainment. Our kids loved the aqua Park. I would recommend going all inclusive. We made the mistake of not doing that first, so our holiday worked out a bit more expensive then we would've liked, but this was our first experience of a holiday resort! Overall, we did really enjoy our stay! Cons: WiFi was a bit patchy. Although Nurgul was very good with communication and very quick to reply back to our questions/queries, we did miss the face-to-face contact/ communication with the host. I also wondered what would happen if there was a problem in the middle of the night as 07 Group are an independent company that rent out rooms, so there staff are not onsite all the time-i did not understand this before. Bed was very creaky and bed linen looked old and tired. Our hotel room was next to the amphitheatre, so very loud music until around 11pm, we didn't mind this as much, but just a warning. Uphill walk to our room-again we didn't mind this but just to make people aware in case of mobility issues or buggies etc. This is not hotel related issue but I would recommend avoiding cash machines to withdraw money (£,€) as they charge so much! Use currency exchange services instead-the shop just outside the club provides this service-we learnt this a little late!" ~Khan