"Pros: I originally booked the best rooms for us and my son and his wife. When we were shown the rooms we discovered that they were facing the back of the hotel with no view of the mountains. I went back to reception and asked to be moved to rooms with a front view. The staff were very accommodating and showed us alternative rooms facing the front. The rooms where a little smaller but perfectly adequate so we changed to these. The staff were very nice and polite and seemed determined to satisfy our requirements which was great. Further interaction with members of staff were equally impressive including in the restaurant, which is located on the roof level and has great views. The food was very good and not too expensive. Breakfast was also served here and was excellent. Our rooms were immaculate and had all necessary facilities but the (very small) balcony was home to the room air-conditioner compressor which left only enough room for 1 person to stand - such a shame with the wonderful views. I was also disappointed with the parking facilities which are across the road from the hotel. No problem for most but I am disabled and it was hard work for me to get from my car to the hotel. Some reserved parking close to the entrance for disabled guests would be a great addition. Like most hotels in Thailand they pay little attention to disabled needs. They had a ramp at the entrance which must have had an angle of 45 degrees - impossible to walk up or wheel yourself in a wheelchair. I have seen the same type of ramps in countless hotels here. In summary we had a very enjoyable stay and will return again next time we visit Chiang Dao. I also got a bonus - they handed me some cash on checkout saying that the rooms we used were cheaper than the rooms we had paid for - I hadn't even thought about that! Cons: A balcony you could sit at and parking facilities for disabled people." ~Stevecnx