"Pros: - squeaky clean room; not even a speck of dust on the slides, fully sanitized environment and even the bath tub is scrubbed before our arrival - warmer inside the bathroom, we can activate warmer prior to bathing or during bathing to keep cold weather warm while bathing 🧼 - all toiletries are provided; towels are fresh, toothbrush & toothpaste, shower cap, razor, cotton buds etc. ✨ - Toilet seats comes with Japanese warmer function and washing off butts after used. - The kids had lots of fun with slides and the toys in the room! 🍼 - adults had fun playing with the poker and darts in the living room area (shared area) 🎲🎯🍻 - Lift makes it very convenient to carry the luggage up and down the levels - Their fridge is huge. For breastfeeding mothers, you can store your milk here - Huge living room area for family activities and tables available if you decide to bring back food from night market to eat within premise during cold weather - free shuttle service provided for us to travel to National Art Centre Wujie (driven by owner himself) - very friendly and polite owner whom specially greet us during arrival and departure - owner specially ensure we have proper transport available before arrival, during trip and upon leaving - owner went the extra mile to help in our itinerary planning, weather considerations and recommended trip duration per attraction. They even offered to buy us breakfast (if needed) though we didn’t book for breakfast. Very helpful 👍👍👍 Cons: - free cots not provided even though it’s stated in the website “available upon request”. Was even told to pay extra for bedding but I wasn’t able to cancel the booking as there are charges incurred upon cancellation. We initially booked this property due to the baby cot availability 😓 - we misunderstood that the free shuttle was referring to hotel transfer; but it actually meant shutter service provided for nearby travel. From Taoyuan airport to this property takes approx 90mins car ride, cost minimum NT3000 - NT4500 per trip for 7-seater Mercs. Bus takes off every 2 hours and takes about another 2 hours to reach here (total 4 hours) Train can be taken from Taoyuan airport, change line at Taipei station to stop at Luodong station (total 150 mins ride) but also need to find a taxi or private hire from station; seats are not guaranteed." ~Jessica