Volando Urai Spring Spa & Resort

Accomodation

Peace and calm can be felt throughout Volando Urai Spring Spa & Resort, a 5-star hot spring resort surrounded by the lake and forests of Wulai Township. Separate male and female hot spring pools, as well as relaxing massage treatments, are available. Free Wi-Fi is also provided. Enjoying beautiful views of the lake or mountains, the well-decorated rooms are equipped with a flat-screen TV, DVD player and a sofa. Suites have a large balcony. En suite bathrooms come with a bathtub and hot-water showers. Volando Urai is a 15-minute walk from Wulai Old Street. Free scheduled shuttle services to and from Xindian MRT Station are provided for guests. It is a 1-hour, 30-minute drive from Taoyuan International Airport. Guests can arrange day trips at the tour desk, or get directions to walk to the local waterfalls and scenic spots. There are also meeting rooms and a 24-hour front desk. Fine dining and candlelight dinners can be enjoyed at Volando Soyan, where dishes are prepared using seasonal vegetables and fresh seafood. A daily breakfast is also available accompanied by lake views.

Please inform Volando Urai Spring Spa & Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please note that the public bath is open from 10:00 until 23:00 and closed on Wednesday. Children under the age of 12 are not allowed to use some facilities in the spa centre for safety reasons.

WiFi is available in the hotel rooms and is free of charge.
Free private parking is possible at a location nearby (reservation is not needed).
Pets are not allowed.
Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Children
Children are not allowed.

Facilities

Parking, Restaurant, Room service, Meeting/banquet facilities, 24-hour front desk, Terrace, Non-smoking rooms, Airport shuttle, Breakfast in the room, Free parking, Internet services, Lift, Express check-in/check-out, Safety deposit box, Valet parking, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Soundproof rooms, Packed lunches, Tour desk, Heating, Fax/photocopying, Luggage storage, WiFi, Free WiFi, Non-smoking throughout, Air conditioning, Snack bar, Sun terrace, Concierge service, Private check-in/check-out, Shuttle service (free), Special diet menus (on request), Hot spring bath, Airport shuttle (additional charge), Adult only, Daily housekeeping, Private parking, Open-air bath, Public Bath, Wine/champagne, Fruits, Airport pick up, Airport drop off, Coffee house on site, Outdoor furniture, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Shuttle service, Temporary art galleries, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Cashless payment available, Physical distancing rules followed, Invoice provided, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property