"Pros: We had a room with in-room hot spring tubs. I highly recommend. The location is a little far from the main drag, but we enjoyed the walk immensely. The Onsen downstairs is great. We only gave ourselves an hour and I would have like longer. Also, go to the public hot springs which are in the river just on the other side of town. We fcound this spot by accident and it was a real highlight. Cons: We weren't sure where to go when we got off the public bus and spent more than we needed to on a cab ride from the bus terminal up the hill. If it's not too hot and your bags aren't heavy, it could be easier to walk." ~Caroline

"Cons: Communication beforehand really bad" ~Daniel