"Pros: I stayed in these apartments with my children and we really liked everything. The location is very good, there's a red line bus nearby that takes you directly to the lift to Matterhorn and other main ski slopes. Richard, the host, is a very pleasant person, always ready to help even beyond his duties, thanks to him for that. The complex has free games like table tennis and foosball; we regret that due to fatigue and other plans we didn't use them during our stay, only managed a bit at the end, it was very engaging. There is also American billiards for francs, which you can exchange at the reception if interested.
The aparthotel has all the facilities for storing skis and other equipment, but we didn't actually use them since we rented everything near the mountain lifts. However, the technical provisions for these purposes at the hotel are excellent.
We didn't use the breakfast service because we made our own, but overall it was available and looked appealing. The apartments have everything you need; the kitchen is small but fully equipped, probably has everything except a microwave, but you can easily use the oven to heat up food. The heating is adjustable, and I really liked the shutters on every window; you can block out the sun if needed at any time. The windows and balcony offer a beautiful view of the Matterhorn and the surrounding area, very picturesque.
Some minor challenges - the aparthotel is located on an elevation and if you walk from the city center, be prepared for about 10-15 minutes of cardio, which we actually found beneficial. ;-) Next year, if we go to Zermatt, we definitely know where we will stay." ~Alexandr
"Pros: This is already our second stay here and we love the apartment. [We even booked it for next year already] . It offers a very comfortable kitchen / dining area for 4-5 people. the Fire place and the sitting area is great. the Balcony is also very comfortable and has an incredible view of the Matterhorn.
Cons: Although there is a bus stop nearby, the apartment is at a higher location from the the bus stop so you need to climb a hill and than some more stairs. [on the way back to the house, We even used the next stop to walk back down the hill]. The walk is doable, but not an easy walk especially with all the ski equipment. On your arrival you also might prefer to pay the 30CHF to Taxi from the train station for a 5 minute drive." ~Mehmet