"Pros: I highly recommend this place . 20 minutes walk from the city center in a quiet residential area of lugano. With your booking you will receive a free card for transport in all ticino region. A very worth offer if you don't have a car. Overall ,Reasonably cheap price for swiss standards." ~Chioato
"Pros: quiet rooms, full of light, kitchen well-equipped
Cons: It would have been helpful to have a few staples: salt, pepper, olive oil
Tv was not easy to control, with the help of the rental agents online we eventually got it working
instructions / welcome pack are a generic 'Lugano pack' for the rental agency with nothing useful for the specific apartment" ~David