Acquarello Swiss Quality Hotel

Accomodation

The Hotel Acquarello is located in the Old Town of Lugano, right at the lower terminus of the funicular connecting the centre to the main railway station. Renovated in 2014, all rooms feature air conditioning. Some rooms have a balcony and offer views over the roofs of Lugano. The multi-lingual staff is happy to give you recommendations about what to see and do in Lugano. Express breakfast is available in the lobby. Lake Lugano can be reached within a 5-minute walk and many shops and restaurants can be found in the immediate surroundings of the Acquarello hotel as well.

Please inform Acquarello Swiss Quality Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please inform the hotel if you are travelling with children and include their age.Please note that the Hotel is situated in pedestrian zone (no cars are allowed). Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly. Please note that the name on the credit card used for payment has to be the same as the guest name and the credit card has to be presented on site. Please contact the property directly if you would like to pay in advance. When travelling with pets, please note that an extra charge of CHF 10 per night applies for dogs up to 10 kilos and a supplement of CHF 30 per night for dogs over 10 kilos.

When booking more than 6 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and costs CHF 45 per day.
Pets are allowed on request. Charges may be applicable.
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Facilities

Parking, Pets allowed, Meeting/banquet facilities, Bar, Sauna, Fitness centre, Non-smoking rooms, Laundry, Family rooms, Ironing service, Internet services, Lift, Solarium, Safety deposit box, Heating, Fax/photocopying, Luggage storage, WiFi, Free WiFi, Non-smoking throughout, Air conditioning, Vending machine (drinks), Vending machine (snacks), Lockers, Shared lounge/TV area, Daily housekeeping, WiFi available in all areas, Parking garage, Fitness, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Invoice provided, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available