"Pros: Good location, the house is directly connected to the ski lift, large windows with a great view of the city, mountains and if you wish and the weather is good you can also see the northern lights😀. very clean" ~Kähr
"Pros: Great apartment!
Cons: Communication and check in procedure felt complicated, and many strange rules when staying in the apartment.
Also people steal ski items in the building." ~Linnea
"Pros: Great apartment, nice beds, functional kitchen etc.
Cons: We could not find info about WIFI login. We emailed twice but got no answer.
The info that Ã…re Ski Sanctuary is the hotel still branded as Tott was not clear. This creates confusion.
We were lucky to meet one staff by accident, that's how we found the room. The information about how to get keys etc could me much more concrete.
Checking out at 10:00 is ok but many guests ski on the day of departure. A luggage room with access to a toilet and maybe some place to change clothes would be a big improvement. The only toilet we found, next to the office, was locked.
So overall, a great stay and I might come back again. I realize the ambition to reduce overhead cost, need for staff etc but there is a limit when the level of service becomes to low. You have some things to work on. :-)" ~Ollenys