"Pros: Stay was good; we had stayed only for 2 days since we were to visit other parts of Sri Lanka. Our special thanks to Chithru, who was very very helpful with all information even before we came to Sri Lanka. Very kind and polite person and was always ready to help in addition to suggesting what will work out best for our trip. We planed to visit Kandy as our next stop but he suggested we cancel since it’s super crowded at that time and it turned out that he saved us from trouble cause when we reached Ella, we had a guest telling another guest about the hassle and chaos they had to go through in Kandy and even had to overstay a night since they couldn’t get train tickets. Besides this, even after we checked out, I was still in touch with him to advise us what is a better option and he was ever ready to help with anything so we are really grateful to him for suggesting us and helping us in the best way he could Cons: Nothing" ~Diana