"Pros: Kudos to Ron for accomdating me. I arrived late. Thanks for helping getting into the room. Appreciate it. Cons: N-A" ~Rene

"Pros: I booked this property to be close to the airport dor early departure, and price wise was cheaper than most properties I looked at, even in the same complex. Once my credit card was charged, the owner informed me right away when he/she found out over booked to hotel. I was given option to cancel for full refund, but what's striking is I messaged back saying I needed a room for early departure and this property fits my need. Owner immediately responded back OK, lets find you a room. Minutes later, I was offered a room in the same complex, and owner noted the new property cost more than what I booked. I inquired how much I had to pay, owner claimed it was fault of hotel and will cover the extra cost (the new property did not belong to owner). No, that's above and beyond my expectation! This is the reason why I am rating this owner at a 5! Owner owned up to his/her fault when I least expected it! Things happen, we just need to find resolution...and owner did it swiftly, accommodating us with a new property. Thank YOU, owner!" ~Kim

"Pros: Thank you for the room upgrade. Easy of checking in and out. Great WiFi and well equipped kitchen. Comfortable bed and pillows. Cons: Air freshener too strong. Need shower mat in bathroom. Shower curtain was a little short, so floor got wet after use." ~Tan