"Pros: I really liked how attentive the front desk staff was to our needs. It was disheartening to have to move rooms twice, but they did their best to make the situation right. They then offered to pay for our airport transportation to make up for the inconvenience, so that was a nice gesture. They also helped us book a rental car which was much appreciated. Cons: When we checked in and went to our room, there was a weird buzzing sound coming from the overhead lights (bulb probably needed changing). When we informed the staff they told us they'd move us to a new room. When we got into the new room, we quickly found out the air conditioning wasn't cold. Given it was 90 degrees and very humid, this was a necessity. They first told us to wait until someone came to look at it, but I realized it was unlikely they could fix it (this was around 7PM). I went to the front desk to ask and they said they were already looking into getting us a different room. We were able to move right next door and that AC was fine. The breakfast buffet would run out of food or not have many options. Granted, it was off season so the hotel wasn't very full. Maybe that's why?" ~Nick

"Pros: Location was great. Lots of restaurants nearby with delicious and fresh seafood and other food. The pool and beach were great and the staff were very helpful. Cons: Cocktails were not the best." ~Benjamin