"Pros: Location, location, location. Small hotel nestled against the side of a mountain with a wonderful view of the East flank of Jebel Shams, which towers some 2.000 meter over the valley. We stayed in the one hotel room that is cut into the mountain, which is kind of cute, but ultimately does not offer any advantages over the more traditional rooms that have a better view. Lovely pool that is just about big enough to get in a few strokes, and provides a welcome reprieve from the heat in summer time. Many kudos to Rossan, who singlehandedly ran the place and effectively as well as pleasantly fulfilled his role as receptionist, guard, gardener, pool boy and master chef (and probably a few more roles we missed out on). He made our two day stay even more enjoyable.
Cons: Communication about dinner was ineffective as questions about this were sent from a ‘no reply’ booking.com address, and another address that was provided did not yield a response. Luckily Rossan was flexible about it and did manage to cook up a perfectly adequate dinner for us. But this aspect needs improvement." ~Hans3103