"Pros: This is second time coming back here and was just as great as the first time. Brilliant beginner family resort, the ski in / ski out is great. All the routes come back to the hotel so for older kids it’s great they can go off on their own and know where they are and meet back at the lift. Staff are friendly and happy to help, food in both restaurants is great. As is the coffee shop and cafes up and down the slope. Rooms were clean, everything you need. Had a problem with the hot water first day but quickly sorted by reception staff Brilliant addition to the hotel is the darts and bowling, had loads of fun with friends in the evenings. We went with friends who were beginners and even had lessons and they enjoyed all of it.. even with the snow disappearing quickly. They did a brilliant job at managing the snow and the pistes when the snow was melting at the bottom to keep the routes open. Cons: The food and restaurants are great but if you are looking for something more in the evening the location is quite remote. The rooms were quite warm which wouldn’t be a problem earlier in the season but as it warmed it we ended up sleeping with the balcony door open at night, we had 4 rooms over our group and everyone had the same issue. Even though there was a thermostat in the room it didn’t go below 20 degrees" ~Hayley