"Pros: Fantastic Location. This is the second time we have stayed there. It is wonderful to see the upgrades. Everything is lovingly put together. Very clean.
Cons: Bachcare. This property is managed by Bachcare. We tried to extend out stay by one day and it took a couple of phone calls, emails and days to get through. In the end Booking.com sorted it for us. Bachcare tried then to double charge us for the extension. Not a stress you want on your holiday. Funny, though suddenly they were chasing us with calls, text and emails.
On top of everything, we had a minor issue at the property, they did not reply to our phone calls at all.
No go.
If it is a Bachcare property definitely book through booking.com, so at least you have their support." ~Maia