"Pros: If like us you get stuck here due to weather / cancelled flights you should make a beeline for this oasis of comfort. Chris at the front desk was so charming and helping, organising massages and sorting out how to work the TV and getting a car arranged for the airport. The room was really clean and comfy. The staff were smiling and helpful. The room service dinner arrived hot and tasty. Breakfast was really good, with lots of choice and a nice atmosphere. The spa was surprisingly nice with lovely therapists. After spending two days hanging around the airport waiting for our flight to clear it was bliss to have a steam and massage. Cons: tv had some issues but they were fixed quickly" ~Hallie