El Dorado Royale, Catamarán, Cenote, All & More Inclusive Adults Only

Accomodation

El Dorado Royale is an adults-only, beachfront resort on The Riviera Maya. It features the More InclusiveTM concept by Lomas HospitalityTM, 14 restaurants, more than a mile of a secluded beach area, a splendid spa, and concierge services. A wonderful cenote site can be found within 25 minutes' drive away. The stylish suites and rooms at El Dorado Royale offer an indoor hot tub, bathrobes, cable TV, a furnished terrace with a small table, 2 chairs and a hammock upon request, plus a private bathroom including a hairdryer. The minibar is daily stocked with beer, soft drinks and water, plus there is a coffee maker available. The More InclusiveTM concept goes beyond All-Inclusive by offering round-trip transportation from Cancun airport to your hotel and to our parks, plus unlimited access to catamaran and reef snorkel, cenote, Aqua Nick® Water Park, and Maroma Beach with its delicious brunch. Naay Spa is divided into Spa Royale and Spa Casitas. Both offer an extensive menu of traditional and alternative spa treatments. Other activities that guests can enjoy at this resort include diving lessons and the rental of equipment, a gift shop on site, Wi-Fi access, tennis lessons and wave runners to cruise the sea.HOTEL_IMPORTANT_INFORMATION_TITLEUpon check-in, photo identification and a credit card are required which will be charged by the hotel in full upon reservation. All special requests are subject to availability upon check-in and may incur additional charges. Please note that the children's rate only applies if there are 2 adults staying with the minor in the same room.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Facilities

GeneralNon-smoking rooms
Safety deposit box
Chapel/shrine
Allergy-free room
Non-smoking throughout
Air conditioning
Adults only
WiFi available in all areasActivitiesTennis court
Fitness centre
Fishing
Spa and wellness centre
Massage
Table tennis
Windsurfing
Hot tub/Jacuzzi
Canoeing
Cycling
Horse riding
Snorkelling
Private beach area
Entertainment staff
Water sport facilities on site
Beachfront
Evening entertainment
Water park
Tennis equipment
Beauty Services
Facial treatments
Waxing services
Make up services
Hair treatments
Manicure
Pedicure
Hair cut
Hair styling
Body treatments
Body scrub
Body wrap
Light therapy
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Fitness
Yoga classes
Fitness classes
Beach
Bike tours
Themed dinner nights
Happy hour
Tour or class about local culture
Cooking class
Live music/performance
Live sport events (broadcast)
Archery
AerobicsServicesRoom service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Laundry
Dry cleaning
Barber/beauty shop
Ironing service
Express check-in/check-out
Currency exchange
Tour desk
Fax/photocopying
Luggage storage
ATM/cash machine on site
Concierge service
Trouser press
Airport shuttle (free)
Shared lounge/TV area
Daily housekeepingFood & DrinkRestaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Fruits
Coffee house on siteInternetInternet services
WiFi
Free WiFiOutdoorsGarden
Terrace
Outdoor pool
Sun terrace
Outdoor pool (all year)
Outdoor furniture
Picnic areaParkingParking
Free parking
Parking on site
Private parkingPool and wellnessPool with view
Pool bar
Shallow end
Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming PoolTransportAirport pick up
Airport drop offReception servicesInvoice providedEntertainment and family servicesBoard games/puzzlesSafety & security24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishersSafety featuresStaff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
First aid kit available
Access to health care professionalsPhysical distancingContactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areasCleanliness & disinfectingUse of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stayFood & drink safetyPhysical distancing in dining areas
Food can be delivered to guest accommodation
Breakfast takeaway containers
Delivered food is securely covered