"Pros: It was very clean and the lady on the front desk was lovely. Beautiful gardens and good shower and breakfast. Cons: The beds were quite hard. The property was lovely but Grab drivers were not so keen to drive out there from Semporna. Two major issues were that the name of this property has changed. It is not Shunde Palm but Coconut Palm which caused problems with taxi drivers. The other serious problem was we ordered a taxi vis the hotel to the airport for 120 ringgit which we paid to the hotel. 40 minutes into the journey the driver pulled over to the side of the road and asked for my phone to order a Grab because it is not allowed for taxi drivers who work for Grab to take non Grab bookings so he was not insured and there was a ploloce roadblock so he wouldn’t drive on. To cut a long story short we waited an hour roadside arguing with the driver who refused to drive on but couldn’t get us alternative transport. We were on a busy road in the middle of a rural area 30 min from airport. Finally we persuaded him to try the roadblock and we weren’t stopped. We nearly missed our flight. Do not book a taxi through the hotel." ~Tara