The Ritz-carlton, Astana

Location

You’d never want to leave such a hotel — hotel «The Ritz-Carlton, Astana» is located in Astana. This hotel is located in the very center of the city. In the morning, have a cup of coffee while looking at the city from the window. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Singing Fountain, Bayterek Tower and Nurzhol.

Accomodation

At the hotel
You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.
If you travel by car, you can park in a parking zone. The following services are also available for the guests: a massage room, a sauna, a steam bath and a spa center. Sports fans are going to love a fitness center and a gym. You will find these entertainment amenities on the premises: a library.
Tourists who can’t live without swimming will appreciate an indoor pool and an outdoor pool. In the hotel, you can arrange a business meeting, a board meeting, and even a job as there is a business center and event facilities. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. Want to have an excursion? Consult the tour assistance desk of the hotel.
The staff of the hotel will order a transfer for you. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English.

Room amenities
In the room, there is an alarm clock, a shower, a TV, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.

Additional information

Meals
Information about the type of meals included in the price is indicated in the rate details.
Meals may be limited during Ramadan.

Special living conditions
You can request the documents necessary for a visa, the service is provided for an additional fee. Any additional fee will have to be paid even if the booking is subsequently cancelled, and all the agreements exist exclusively between you and the provider of the documents.
Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.

Pets
Pets are allowed for an additional fee. Price of accommodation: 30,000.00 KZT per stay.

Transfer
Transfer from/to airport available. Cost: 30,000.00 KZT one way.

Extra info
**Know Before You Go**


If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.


**Fees**

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for full breakfast: KZT 15000 per person (approximately)

Airport shuttle fee: KZT 30000 per vehicle (one way)

Pet fee: KZT 35000 per pet, per stay

Deposit for mini-bar: KZT 30000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.