Sheraton Astana Hotel

Accomodation

Located centrally in Astana right next to Abu Dhabi Plaza, within walking distance to Bayterek Monument and Botanical garden, not far from major sports stadiums, Sheraton Astana Hotel provides accommodation with two restaurants, free private parking and a spa area. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel, every room comes with a desk, a flat-screen TV with international channels and a private bathroom. All rooms at Sheraton Astana Hotel include a mini-bar and a coffee machine. The property features Sheraton Spa & Fitness with swimming pools for kids and adults, a hammam and a sauna. Guests staying in suites with Club Lounge access can enjoy this exclusive area for business meetings. Breakfasts, snacks and desserts, evening hors d'oeuvre, soft and alcoholic drinks, newspapers, Wi-Fi and private concierge services are available in Club Lounge. Popular points of interest near the hotel include Astana Mosque and Kazakhstan Central Concert Hall. The nearest airport is Astana International Airport, 20 minutes drive from Sheraton Astana Hotel.

Please inform Sheraton Astana Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are allowed. Charges may be applicable.
Children of any age are allowed. Children up to and including 5 years old stay for free when using an available cot. People 5 years old and over stay for KZT 11,200 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Restaurant, Pets allowed, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Sauna, Fitness centre, Terrace, Non-smoking rooms, Airport shuttle, Business centre, Laundry, Dry cleaning, Facilities for disabled guests, Family rooms, Breakfast in the room, Ironing service, Free parking, Internet services, Lift, Express check-in/check-out, Safety deposit box, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Soundproof rooms, Packed lunches, Car hire, Hammam, Heating, Fax/photocopying, Luggage storage, WiFi, Indoor pool, Free WiFi, Non-smoking throughout, Air conditioning, ATM/cash machine on site, Snack bar, Sun terrace, Indoor pool (all year), Concierge service, Private check-in/check-out, Shuttle service (additional charge), Special diet menus (on request), Trouser press, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Parking on site, Private parking, WiFi available in all areas, Board games/puzzles, Kid meals, Kid-friendly buffet, Parking garage, Electric vehicle charging station, Wheelchair accessible, Toilet with grab rails, Emergency cord in bathroom, Wine/champagne, Fruits, Visual aids: Braille, Visual aids: Tactile signs, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness/spa locker rooms, Kids' pool, Swimming pool, Shuttle service, Live music/performance, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Cashless payment available, Invoice provided, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Access to health care professionals