Jelsominohotel

Accomodation

Situated in Astana, 5.7 km from Bayterek Monument, JELSOMINOHotel features accommodation with a shared lounge, free private parking, a restaurant and a bar. This 3-star hotel offers a concierge service and a tour desk. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The rooms at the hotel are fitted with a seating area, a flat-screen TV with satellite channels and a private bathroom with free toiletries and a shower. The units at JELSOMINOHotel have air conditioning and a desk. The accommodation offers a buffet or continental breakfast. Expo 2017 Astana is 10 km from JELSOMINOHotel, while Kazakhstan Sports Palace is 2.3 km from the property. The nearest airport is Nursultan Nazarbayev International Airport, 19 km from the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform JELSOMINOHotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). A damage deposit of KZT 10000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is needed).
Pets are not allowed.
Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.

Facilities

Parking, Restaurant, Room service, Bar, 24-hour front desk, Non-smoking rooms, Airport shuttle, Business centre, Laundry, Barber/beauty shop, Family rooms, Ironing service, Free parking, Internet services, Express check-in/check-out, Safety deposit box, Valet parking, Karaoke, Hot tub/Jacuzzi, Packed lunches, Car hire, Tour desk, Heating, Fax/photocopying, Luggage storage, WiFi, Allergy-free room, Free WiFi, Non-smoking throughout, Air conditioning, Designated smoking area, Snack bar, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Special diet menus (on request), Airport shuttle (additional charge), Shared lounge/TV area, Minimarket on site, Grocery deliveries, Parking on site, Private parking, WiFi available in all areas, Board games/puzzles, Kids' outdoor play equipment, Baby safety gates, Kid-friendly buffet, Street parking, Public transport tickets, Accessible parking, Wine/champagne, Airport pick up, Airport drop off, Coffee house on site, Shuttle service, Live sport events (broadcast), 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Invoice provided, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Delivered food is securely covered, Thermometers for guests provided by property, Face masks for guests available