Best Western Plus Astana Hotel

Accomodation

Featuring free WiFi, Best Western Plus Astana Hotel offers accommodation in the central area of Astana on the lively Dostyk Avenue. Guests are offered a wide selection of meals at the on-site restaurant. Every room at Best Western Plus Astana Hotel is air conditioned and fitted with a flat-screen TV as well as a minibar, a safe and tea/coffee facilities. Some rooms feature a seating area to relax in after a busy day. Each room is fitted with a private bathroom equipped with a bath or shower. For your comfort, you will find bathrobes, slippers and free toiletries. There is a 24-hour front desk, concierge service, and shops at the the Best Western Plus Astana Hotel. Bayterek Monument and Nurzhol Boulevard are within walking distance from the hotel. The nearest airport is Astana International Airport, 14 km from Best Western Plus Astana Hotel.

Please inform Best Western Plus Astana Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

When booking more than 9 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
No parking available.
Pets are not allowed.
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. Children from 7 years old to 12 years old stay for KZT 8,500 per person per night when using an existing bed. People no matter the age stay for KZT 8,500 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Restaurant, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Sauna, Fitness centre, Terrace, Non-smoking rooms, Airport shuttle, Business centre, Laundry, Barber/beauty shop, Family rooms, Breakfast in the room, Ironing service, Internet services, Lift, Express check-in/check-out, Safety deposit box, Massage, Billiards, Soundproof rooms, Hammam, Heating, Fax/photocopying, Luggage storage, WiFi, Allergy-free room, Free WiFi, Non-smoking throughout, Air conditioning, Designated smoking area, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Minimarket on site, Daily housekeeping, WiFi available in all areas, Kids' outdoor play equipment, Wine/champagne, Fruits, Airport pick up, Airport drop off, Coffee house on site, Outdoor furniture, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Fitness, Shuttle service, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Invoice provided, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Delivered food is securely covered, Thermometers for guests provided by property, Face masks for guests available