Ambassador

Accomodation

Situated in the centre of Almaty, this hotel is a 10-minute walk from the Abay Opera House. It has a 24-hour reception, and all rooms feature air conditioning and a seating area. The classic-style rooms at the Ambassador offer satellite TV, a work desk, and free Wi-Fi is available. A hairdryer and slippers are provided in the private bathroom. The breakfast provided by the property is continental. The Ascension Cathedral is a 15-minute walk from the Ambassador Hotel, and the Central State Museum of Kazakhstan is a 5-minute drive away. Almaty International Airport is 16 km from the hotel.HOTEL_IMPORTANT_INFORMATION_TITLEPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Facilities

GeneralNon-smoking rooms
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areasActivitiesBeauty Services
Facial treatments
Waxing services
Hair treatments
Manicure
Pedicure
Hair cut
Hair colouring
Body treatmentsServices24-hour front desk
Airport shuttle
Business centre
Laundry
Barber/beauty shop
Ironing service
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Vending machine (drinks)
Vending machine (snacks)
Airport shuttle (additional charge)
Daily housekeeping
Shuttle serviceFood & DrinkSnack bar
Kid meals
Kid-friendly buffet
Coffee house on siteInternetInternet services
WiFi
Free WiFiTransportAirport pick up
Airport drop offReception servicesInvoice providedSafety & security24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishersSafety featuresStaff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Thermometers for guests provided by property
Face masks for guests availablePhysical distancingContactless check-in/check-out
Cashless payment available
Physical distancing rules followedCleanliness & disinfectingUse of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stayFood & drink safetyPhysical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized