"Pros: The front desk staff were very nice. Since Ibusuki is a very small town and the Go app doesn't work there, the front desk helped us to call a taxi. They also recommended a great izakaya within walking distance. This hotel is great because you can get the black sand bath right at the hotel. We arrived late and still managed to do the black sand bath, then enjoyed the huge onsen on the top floor with beautiful views of the ocean. It was wonderful. The dressing area of the onsen was large and had many amenities at each mirror station that were needed to get ready. Top it all off with free popsicles on your way out! We had a very nice tatami room. My parents had a huge 2 bed Western room. They had room with the beds, a living area with electric reclining chairs and a tatami room off to the side. Both rooms had a balcony with ocean views! A nice touch was the hot water pot and tea bags and snacks that were provided. There were also free non-alcoholic drinks in the lobby from 3-7pm I think. We only stayed overnight, but I wish we had another day to enjoy a bit more of the town and the beach and to sit out on the balcony and enjoy the views. Cons: The only reason I took off one star was because our bathroom was old and had bugs in it. The Western toilet must have been put in later because you could barely fit in the stall that it was in. The shower area (I used the onsen to bathe, but my son used the in room shower) had bugs in it that creeped him out. I guess because it has a window that opens to the outside. My parent's en suite bathroom was perfectly fine. We didn't get to try the breakfast for an additional fee because you have to reserve that the day before." ~Lori