Akan Tsuruga Besso Hinanoza

Accomodation

Tsuruga Besso Hinanoza offers a luxurious Japanese hot-spring experience on the shores of Lake Akan. The spacious rooms include a private open-air bath, a living area with sofa, free Wi-Fi and a flat-screen TV. Rooms at Akan Tsuruga Besso Hinanoza mix traditional design with modern facilities, featuring tatami (woven-straw) flooring and shoji paper screens but also a DVD player and full Western bathroom. Akandake-jinja Shrine is just 150 metres from the hotel, and Ainu Kotan Folk Village is 750 metres away. Kushiro Airport is an 80-minute bus ride from the property. Guests remove their shoes at the entrance, and use a kimono and Japanese socks within the hotel. The hotel has a quiet “listening room” for musical enjoyment and a relaxed library. Free Wi-Fi is available throughout the hotel. A Japanese breakfast and multi-course kaiseki dinner are served at the restaurant. The Bar pours drinks at a long counter made from a single tree.HOTEL_IMPORTANT_INFORMATION_TITLEChildren 12 and younger cannot be accommodated at the hotel. Children 13 and older stay for the same rate as adult guests. Please note, reservations for guests with children will be cancelled. Additional fees may apply. Please contact the property for details. Please be informed that no pets are allowed to stay or entire property premises, except for guide dogs / service dogs. Please make sure to contact the property in advance if a guide dog or service dog will be accompanying your stay.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

HOTEL_POLICY_TITLE
HOTEL_POLICY_MIN_CHEKIN_AGE
HOTEL_POLICY_MIN_GUEST_AGE
HOTEL_POLICY_PETS_ALLOWED

Facilities

GeneralNon-smoking rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
Minimarket on site
Adults only
WiFi available in all areasActivitiesSauna
Fishing
Skiing
Massage
Canoeing
Hot spring bath
Open-air bath
Public Bath
Steam room
Foot bath
Massage chair
Tour or class about local cultureServices24-hour front desk
Valet parking
Fax/photocopying
Luggage storage
Concierge service
Shuttle service (additional charge)
Vending machine (drinks)
Daily housekeeping
Shuttle serviceFood & DrinkRestaurant
Bar
Special diet menus (on request)
Wine/champagneInternetInternet services
WiFi
Free WiFiOutdoorsTerraceParkingParking
Free parking
Parking on site
Private parkingSafety & security24-hour security
Key access
Security alarm
Smoke alarms
Fire extinguishersSafety featuresStaff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
Thermometers for guests provided by property
Face masks for guests availablePhysical distancingCashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areasCleanliness & disinfectingUse of cleaning chemicals that are effective against Coronavirus
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companiesFood & drink safetyPhysical distancing in dining areas