"Pros: Nice accommodation, friendly staff, comfortable bed, Android TV, you can smoke standing on a small balcony or in front of the apartment in a small space with chairs, very close to the bus stop that goes to Malpensa Airport and quite close to Novara train station where you can walk in less than 10 minutes. Cons: The staff doesn't speak English, but they understand it quite well, and with Google translate you can solve the communication." ~Mihnea