"Pros: Great location and clean and spacious Cons: Terrible pillows. I told you to upgrade these last time. Need ironing facilities Need another key" ~Susanne

"Pros: Excellent location and wonderful communication. We were able to walk to multiple restaurants, to the train station, and to wonderful sites. Anytime we had a question for the host, they quickly answered. They also provided excellent and clear directions to the apartment and where to park the car. In addition, the apartment was comfortable, clean and with amazing views!" ~Gretchen

"Pros: The location, the parking, the interior, coffee, friendly host! The apart is made with love to the guests, very comfortable in small details! Cons: everything was perfect!" ~Mariia

"Pros: Apartment and location were perfect. Self check-in with video instructions that are very helpful. Cons: Nothing" ~Jorge

"Pros: The living area in the apartment was very spacious with excellent kitchen facilities. We loved the big dining table, giving us plenty of room to work at or have drinks/dinner together at. Being able to open up the windows for fresh air was great, with the double glazed windows reducing noise when closed Location was ideal amongst the main shopping and restaurant streets, with the extensive supermarket very conveniently just opposite the apartment. We also very much appreciated being able to ask the host for help arranging taxi during a train strike on arrival day, and with a large group booking. Shower water was hot, and main bathroom very spacious, including the laundry facilites. Having the washing machine and dryer was great, since we had been travelling before arriving in Merano. We were able to wash, dry, and use the great iron and have all our clothes efficiently cleaned and ready to wear again within hours of arriving. The apartment had a very solid door lock. Cons: Lighting was by lamps only, no ceiling lights in living and bed rooms. We understand that old buildings have limitations but perhaps a solution could be found as was in kitchen area and above bed in main bedroom. The second bedroom was dark due to external shutters not being able to be adjusted, and the small ensuite bathroom having a bad smell. The door needed to be kept closed to not infiltrate the smell into the bedroom. We purchased air freshener to compensate. The apartment was accessed through a restaurant. The artwork and books displayed leading up the two flights of stairs and landings was ‘dark’ art and books giving us a creepy feeling. I would not feel comfortable staying here if I was travelling alone. It had us curious about the history/previous and curent purpose of the building. Poor lighting at the bottom of stairs on the second floor landing. Watch your step! No lift." ~Louise