Hotel Neo Gubeng - Surabaya By Aston

Location

A great hotel to have a nice rest before long walks around the city. Hotel «Hotel Neo Gubeng - Surabaya by ASTON» is located in Surabaya. This hotel is located in 3 km from the city center.

Accomodation

At the hotel
You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a free parking zone.
If you travel by car, you can park in a parking zone. The following services are also available for the guests: a massage room, a sauna, a spa center and a doctor. For participants of business meetings, there is a business center. For the free movement around the city, the hotel offers a transfer for you.
Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, press, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English.

Room amenities
In the room, there is a shower, a TV, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.

Additional information

Meals
Information about the type of meals included in the price is indicated in the rate details.
Meals may be limited during Ramadan.

Special living conditions
Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.

Extra info
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please inform Hotel Neo Gubeng by ASTON in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that the property requires a deposit pre-payment. Staff will contact guests directly for payment instructions.