The Westin Surabaya

Accomodation

Featuring free WiFi throughout the property, a sun terrace with a swimming pool, fitness centre and bar, The Westin Surabaya is situated in Surabaya. This 5-star hotel offers a kids' club and room service. Guests can enjoy city views. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The rooms have a wardrobe. The breakfast offers buffet, à la carte or Full English/Irish options. At The Westin Surabaya you will find a restaurant serving American, Cantonese and Chinese cuisine. Vegetarian, dairy-free and halal options can also be requested. Guests can make use of the business centre or relax in the snack bar. Round-the-clock assistance is available at the reception, where staff speak English, Indonesian and Chinese. Pasar Turi Train Station Surabaya is 11 km from the accommodation, while Sharp Bamboo Monument is 11 km away. Juanda International Airport is 21 km from the property, and the property offers a paid airport shuttle service.HOTEL_IMPORTANT_INFORMATION_TITLE

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Facilities

GeneralNon-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Allergy-free room
Air conditioning
Designated smoking area
WiFi available in all areasActivitiesFitness centre
Golf course (within 3 km)
Spa and wellness centre
Massage
Nightclub/DJ
Kids' club
Spa facilities
Spa lounge/relaxation area
Foot bath
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Massage chair
Fitness
Yoga classes
Personal trainer
Themed dinner nights
Happy hour
Live music/performanceServicesRoom service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Valet parking
Packed lunches
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Trouser press
Airport shuttle (additional charge)
Daily housekeeping
Shuttle serviceFood & DrinkRestaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
FruitsInternetInternet services
WiFi
Free WiFiOutdoorsOutdoor pool
Sun terrace
Outdoor pool (all year)ParkingParking
Free parking
Parking on site
Accessible parkingAccessibilityWheelchair accessible
Toilet with grab rails
Emergency cord in bathroomPool and wellnessPool bar
Sun loungers or beach chairs
Kids' pool
Swimming pool
Swimming PoolTransportAirport pick up
Airport drop offReception servicesInvoice providedEntertainment and family servicesIndoor play areaSafety & security24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishersSafety featuresStaff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests availablePhysical distancingCashless payment availableCleanliness & disinfectingUse of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stayFood & drink safetyFood can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers
Delivered food is securely covered