Hotel Neo Gubeng By Aston

Accomodation

Only a 3-minute drive from Surabaya Gubeng Station, Hotel Neo Gubeng by ASTON features clean and bright guestrooms with free W-Fi. It has a spacious parking lot, an on-site shop and an in-house restaurant. Hotel Neo Gubeng by ASTON is about 10-minute drive from Tunjungan Plaza Shopping Centre, and about 5-minute drive from Delta Plaza. Juanda International Airport is reachable within a 45-minute drive. Decorated in light colours, each air-conditioned unit comes with a flat-screen cable TV. The en suite bathroom has shower facilities. A safety deposit box and luggage storage can be requested at the 24-hour front desk. Guests who need to catch up with their work can take advantage of the meeting facilities. The on-site Cafeology restaurant serves a fine selection of Western food.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please inform Hotel Neo Gubeng by ASTON in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that the property requires a deposit pre-payment. Staff will contact guests directly for payment instructions.

WiFi is available in public areas and is free of charge.
Free public parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed. Children up to and including 5 years old stay for free when using an existing bed. Children from 6 years old to 12 years old stay for Rp 50,000 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Restaurant, Room service, Meeting/banquet facilities, 24-hour front desk, Non-smoking rooms, Airport shuttle, Laundry, Dry cleaning, Free parking, Internet services, Safety deposit box, Valet parking, Spa and wellness centre, Luggage storage, WiFi, Free WiFi, Non-smoking throughout, Air conditioning, Designated smoking area, Concierge service, Airport shuttle (additional charge), Daily housekeeping, Parking on site, Airport pick up, Airport drop off, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property