Four Points By Sheraton Surabaya, Tunjungan Plaza

Accomodation

Four Points by Sheraton Surabaya, Tunjungan Plaza offers accommodation in the business district in Surabaya. The hotel has a conveniently direct access to the Tunjungan Plaza Shopping Mall. Free WiFi is available throughout the premise. The rooms at Four Points by Sheraton Surabaya, Tunjungan Plaza are air-conditioned and fitted with a flat-screen TV, a safety deposit box and a minibar. Some rooms feature a seating area to relax with views of the city. The private bathroom comes with hot and cold shower. The hotel operates a 24-hour front desk and security. The staff can assist with tour arrangements and ticketing. Guests can order room service to dine in privacy or choose one of the hotel's dining outlets. Lime Restaurant serves à la carte dishes all day, while Wrapped offers baked goods and dessert. The Lobby Lounge is good for cocktails in the evening. The hotel can also arrange car hire and airport transfer with additional charges. The nearest airport is Juanda International Airport, a 45-minute drive from Four Points by Sheraton Surabaya, Tunjungan Plaza.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Four Points by Sheraton Surabaya, Tunjungan Plaza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

WiFi is available in all areas and is free of charge.
Free public parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children from 12 years old to 17 years old stay for Rp 550,000 per person per night when using an existing bed. People no matter the age stay for Rp 665,500 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Restaurant, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Fitness centre, Non-smoking rooms, Airport shuttle, Business centre, Laundry, Dry cleaning, Facilities for disabled guests, Breakfast in the room, Ironing service, Free parking, Internet services, Lift, Safety deposit box, Valet parking, Massage, BBQ facilities, Car hire, Fax/photocopying, WiFi, Outdoor pool, Free WiFi, Air conditioning, Designated smoking area, ATM/cash machine on site, Snack bar, Outdoor pool (all year), Concierge service, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Parking on site, WiFi available in all areas, Kid meals, Accessible parking, Wheelchair accessible, Toilet with grab rails, Wine/champagne, Fruits, Coffee house on site, Back massage, Foot massage, Head massage, Hand massage, Full body massage, Fitness/spa locker rooms, Kids' pool, Swimming pool, Shuttle service, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available