Best Western Papilio Hotel

Accomodation

Boasting a rooftop pool overlooking the city, Best Western Papilio Hotel is conveniently located a 3-minute drive away from City of Tomorrow and a 10-minute drive from Surabaya Carnival Night Market. Free WiFi access is available throughout. The air-conditioned rooms have a seating area and a flat-screen cable TV. A safety deposit box, an electric kettle as well as a refrigerator with a minibar are provided. En suite bathroom offers a shower, hairdryer and free toiletries. City view can be enjoyed from the room. Guests can enjoy dining on Indonesian specialities as well as western and Chinese cuisine at Mariposa Restaurant. Alternatively, guests may also order from the room service. Staff at the 24-hour front desk can assist with car hire and airport transfers, while the concierge service will be happy to assist with luggage storage. There is also meeting/banqueting facilities and a business centre. After a day of sightseeing guests may enjoy relaxing massage at the spa and wellness centre. Best Western Papilio Hotel is a 15-minute drive away from Royal Plaza and a 20-minute drive away from Juanda International Airport.HOTEL_IMPORTANT_INFORMATION_TITLEPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Facilities

GeneralNon-smoking rooms
Facilities for disabled guests
Lift
Air conditioning
WiFi available in all areasActivitiesFitness centre
FitnessServicesRoom service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Dry cleaning
Ironing service
Fax/photocopying
Luggage storage
ATM/cash machine on site
Concierge service
Daily housekeepingFood & DrinkRestaurantInternetInternet services
WiFi
Free WiFiParkingParking
Parking on site
Private parking
Parking garage
Electric vehicle charging stationAccessibilityToilet with grab rails
Emergency cord in bathroomPool and wellnessSun loungers or beach chairs
Sun umbrellasSafety & security24-hour security
Key card access
Smoke alarms
CCTV in common areas
Fire extinguishersSafety featuresStaff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by propertyPhysical distancingCashless payment available
Physical distancing rules followedCleanliness & disinfectingUse of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stayFood & drink safetyPhysical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered