"Pros: Food: One of us has some intolerances. A few days before arrival, we received an e-mail from the hotel asking about specific food requirements. While they were not able to find everything we would have liked, they made a notable effort to provide us with food that we could tolerate. This was a large contrast to two hotels in Mumbai in a very similar price range, who basically ignored the request. We are also both not used to Indian food, but had no issue finding food at the breakfast buffet which we liked and was not too spicy for us. There is a 5 o'clock tea every afternoon, and when we did not show up one day, staff called our room phone and brought us chai masala and two lovely plates of food, to our room, at no charge -- how nice! Right next to the hotel is a food court, and while the menu (even at Domino's Pizza) has virtually nothing that doesn't qualify as "hot" in northern Europe, everyone there was also very friendly, helpful, and tolerant of our requests. The Room: The room was larger than expected, the bed comfy, and there was an actual table of decent size, on which one could comfortable write or work on a laptop. Also not something we saw in the to other hotels we stayed at during our journey to Mumbai and Lonavla. Most important for us: The air conditioning unit was not aimed at the bed but was blowing cool air out of the small corridor next to the bathroom, towards the bed. This is *amazing* in hot nights because we don't tolerate draft very well, and this way we could have some cool air in the room without waking up with a headache. The lowest setting of the ventilation system is also fairly quiet, which is another bonus. The eating area: Very relaxed place, even with table tennis! Staff: Not everyone spoke English too well, but we still found it easy to communicate with them. Cons: We don't usually use hotel pools, and this one looked like it could have been cleaned a bit more often. On the other hand: There were very few other guests, and we saw the pool get used maybe three times during a whole week. I suppose they'd clean it more often if it actually saw some use. There was only a single ball for table tennis with a small crack, which meant that it did not bounce properly. The paddles were also old, which does not bother me because this is a hotel and not a sports centre. New balls would have been nice, though." ~Alexander