"Pros: The location was very good. We had a room with view to the lake which we enjoyed a lot. The customer service was exceptional. The staff was always very polite and helpful. The room is comfortable and spacious. Looks like the bathroom was recently renovated as it looked much better in reality than on the photos. Cons: Overall the room and bathroom were very clean but I've noticed that the bed sheet was full with hair. It was definitely washed but still the hair left the feeling that it is not clean. I asked for replacement which was arranged very fast. One minor thing is that it would be nice to add shampoo and conditioner to the bathroom amenities." ~Jenny_iv