"Pros: range of services, decor, cleanliness, attitude of staff, quality of massage island and beauty products Cons: landline number, reception not responded ever! on phone, no mirror equipped to cater for make-up!, smell of cooking on 3rd floor, some unprofessional responses from inexperienced staff although trying&helpful, lack of sunblind on terrace, no snack to accompany drinks in bar, low-quality although popular live music in bar, 5 male waiters in bar not responding to customers off-peak hours" ~Hajnalka

"Pros: Excellent place, friendly staff, perfectly placed for Matrafüred access Cons: The road is quite close and has quite a lot of traffic on it in the evening and early morning - not the fault of the place, of course! On a hot summer's night I wanted to keep the windows open..." ~Nick