"Pros: Everything Cons: A lot of people traveling from up north, making so much noise!" ~Sam

"Pros: Shuttle to MTR was the best thing. So convenient and super fast. At the MTR stop there is a shopping centre on the right side and MTR on the left. The shuttle has a quick turn over - every 30mins. Loved the spaces in the two rooms we had. The drawers we had to put our clothes in, the hangers for clothes to hang. The bed was super comfy and the shower was a blast. Loved the cleaners so friendly and helpful. Would recommend and come back again. Cons: Dirty rooms, floors never vacuumed, sheets never changed during our 6 nights stay. Only towels etc were changed and that's it. when we arrived we opened the door in the bathroom and dust dropped from the top of the door hinges. No laundry services in the hotel. Have to book laundry which is charged per piece of clothing and it can take a day unless its booked as a fast priority one which is more pricey. We had to walk with our laundry to the nearest laundromat which then only took the Octopus card- no coin laundromat close by. The reception staff especially the female ones were quite rude." ~Neimauri