"Pros: Perfect location for visiting our daughter in Sheung Wan. Room was large in comparison to many hotel rooms in Hong Kong. Complimentary refreshments and free happy hour was a lovely touch. Staff were friendly and helpful and it was very clean. Lovely communal terrace for sitting out to enjoy a drink. Cons: We stayed for 8 nights and then returned a week later for a further 2 nights. Although we had paid for the same superior room for both visits, the second room was a lot smaller than the first with a bed pushed against the wall which made getting in and out difficult. This was disappointing. Unsure why this happened when we had paid the same rate for both stays??? Didn’t complain as we were only there for 2 nights before returning home. Fire alarm went off at 5.30am one morning but there was no clear instruction from any staff as to whether it was real or false. Had to walk down 17 flights of stairs to be told false alarm. Quite chaotic for guests and worrying if it had been a real fire!!" ~Amanda