"Pros: Location, cleanliness. Cons: The equipment of the kitchen is a bit outdated. One of the extra beds was a bit uncomfortable" ~Helene

"Pros: George was great with helping us carry our luggage to the room which is many steps from taxi to hotel and. He made sure to communicate with our taxi on our behalf to be sure the driver knew where we were when took us to the taxi. He was very kind and we appreciate him very much. Giotia is very responsive to our requests and questions via WhatsApp. The room is very clean. The deck was beautiful with a sunset view. Cons: The jacuzzi is not hot, only lukewarm, we could not use it. Didn't know the balcony and Jacuzzi were on a different floor and we had to walk outside to get to it on the upper level. No bathrobe to wear to the jacuzzi, given it was outside of our room and on a different floor. The toilet seat was not staying in place, very annoying." ~Trang